Background Clinical encounters with patients who display challenging behaviours (eg, rude, demanding) are increasingly common ...
Remote consulting was rapidly implemented in UK general practice with limited preparation or training. Subsequent research and national investigations have identified patient safety risks. Although ...
Correspondence to Dr Eduardo Salas, Department of Psychology, Rice University, Houston, TX 77005, USA; eduardo.salas{at}rice.edu Front-line medical teams are experiencing unprecedented stressors as a ...
Background Transfers of care, also known as handovers, remain a substantial patient safety risk. Although research on handovers has been done since the 1980s, the science is incomplete. Surprisingly ...
1 Department of Community and Family Medicine, Dartmouth Medical School, Hanover, NH, USA 2 Departments of Pediatrics and of Internal Medicine, Dartmouth Medical School, Hanover, NH, USA 3 Veterans ...
1 Department of Pediatrics, Perinatal Institute, James M. Anderson Centre for Health Systems Excellence, Cincinnati Children's Hospital Medical Center, Cincinnati, Ohio, USA 2 Associates in Process ...
Correspondence to Dr Rishi Sikka, Advocate Health Care, 3075 Highland Avenue, Suite 600, Downers Grove, Il 60515, USA; rishi.sikka{at}advocatehealth.com In 2008, Donald Berwick and colleagues provided ...
Purpose A3 problem solving is part of the Lean management approach to quality improvement (QI). However, few tools are available to assess A3 problem-solving skills. The authors sought to develop an ...
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Correspondence to Dr Padageshwar R Sunkara, Department of Internal Medicine, Wake Forest School of Medicine, Winston Salem, North Carolina, USA; padageshwar{at}gmail.com Background Effective ...
1 Department of Health Policy and Management, Harvard School of Public Health, Boston, Massachusetts, USA 2 Center for Surgery and Public Health, Brigham and Women’s Hospital, Boston, Massachusetts, ...
In this issue of BMJ Quality and Safety, Jorro-Barón and colleagues1 report the findings of a stepped-wedge cluster randomised trial (SW-CRT) to evaluate the implementation of the I-PASS handover ...