New operationally aware AI copilot helps enterprises identify failures, automate testing, and continuously improve voice agents at scale for contact centers ...

Giving enterprises full command of a hybrid workforce of humans and AI agents, with one standard for performance, governance, and customer experience ...

BlueVoyant, a leading cybersecurity company, is releasing its Microsoft Agent 365 Security Deployment Service, a professional services program to help enterprises discover, govern, and secure the AI ...

Submissions for nominations are now open for the annual KMWorld Readers' Choice Awards, a competition in which the winning knowledge management solutions, products, and services are selected by you, ...

New division centralizes years of internal research into Human Context Intelligence, creating a dedicated platform for scientific development, benchmarks, datasets, and external partnerships ...

Eva combines multi-agent systems with neuro-symbolic verification: deep learning for perception, symbolic reasoning for trust. Specialized agents auto-learn from structured, semi- structured, and ...

Two companies already collaborating with the world's largest pharma organizations are now working together to move open-source AI into regulated production ...