Pets at Home’s experiment using AI to build a fraud detection tool with Microsoft has been so successful that the company is looking at using the technology across many other areas within the ...

Apprenticeships hold the key to addressing the UK’s skills shortage and transforming the retail workforce for the future. But with half of retailers’ £250 million Apprenticeship Levy contributions ...

IKEA has received 3,730 applications in just six days for its new store in London’s Oxford Street which is due to open this spring. The home furnishings retailer said the high level of interest in the ...

The People in Retail Awards 2025 is proud to announce its panel of judges, featuring some of the finest and most accomplished leaders from across the retail and consumer industries. With expertise ...

Lidl is to give its 28,000 hourly-paid colleagues a “market-leading” pay increase. The new rates will come into effect in March 2025, ahead of the government’s updated National Living Wage in April, ...

John Lewis has appointed Vikki Kavanagh as chief commercial officer. Due to take up her position in early April, she most recently served as managing director of both Net-A-Porter and Mr Porter. Prior ...

Gucci’s parent company Kering has announced the departure of the luxury brand’s creative director Sabato De Sarno. The brand’s autumn/winter 2025 fashion show, which is being held in Milan on 25 ...

The Employment Rights Bill (the ‘Bill’) and the regulations which will follow it, will bring about significant transformation in employment law once they are fully in force over the next couple of ...

Every year, millions of gifts are unwrapped—and millions are sent back. This year alone, UK consumers are expected to return 67 million gifts worth a staggering £1.5 billion. For retailers, managing ...

Twenty-five years into the 21st century, retail has already transformed at an unprecedented rate. In 2000, one year after ...

Tapi and John Lewis have joined forces to introduce Tapi concessions within John Lewis department stores. The first ...

Kurt Geiger is to be sold by its private equity owner Cinven to New York listed fashion company Steve Madden for around £289 ...