Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Discover 7 proven strategies for CRM and ERP integration for supply chain optimization—backed by real ROI data, architecture insights, and implementation roadmaps to boost efficiency by 40%+.

Messaging growth, voice AI expansion, and deeper platform adoption underscore customer demand for seamless, intelligent service experiencesCAMPBELL, Calif.--(BUSINESS WIRE)--Enterprises are doubling ...

The 8x8 Platform for CX seamlessly unites contact center, unified communications, and communication APIs to help organizations connect customers and teams globally. The platform empowers CX and IT ...

Strengthening NSOR Integration, Cybersecurity and Data Protection to Safeguard the National Sex Offenders Register ...

The jury’s out on screen scraping versus official APIs. And the truth is, any AI agent worth its salt will likely need a mixture of both.