If you’ve ever dealt with a mother-in-law (or some other hard-to-please Patty!) who says something is "Totally fine!" when it clearly isn’t, been on the receiving end of the silent treatment, or been ...

Communication is an important aspect of daily life. Every single day, you communicate with someone. Although everyone uses communication, not everyone uses the same communication style. In fact, there ...

Passive aggressive leadership in action. As a communications coach to executives and entrepreneurs all over the world, I’ve seen the team-building challenges that passive-aggressive organizations face ...

Most of us like to think of ourselves as pretty reasonable communicators. We don’t yell. We don’t slam doors. We’d never say anything deliberately cruel. And yet, there are phrases that slip out of ...

Romantic relationships require clear communication to thrive, yet millions find themselves entangled with partners who express frustration through indirect means. Passive-aggressive behavior — the art ...