AI tools like ChatGPT and Claude stand apart from search engines because of their conversational, chat-based design.

“Our focus from the beginning has been to make AI genuinely practical for everyday businesses,” said Jason West, Founder and ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our rankings and categorized them by best for sentiment analysis, best for free ...

ByteDance is paying for ads and partnering with influencers to promote its AI chatbot app Cici in countries like the UK, ...

As spotted by TechCrunch, starting January 15, 2026, LLM providers will be banned from using WhatsApp’s business API “when ...

Meta will ban general-purpose AI chatbots from WhatsApp Business API starting January 15, 2026, forcing ChatGPT and others ...