Managing multiple business processes can feel overwhelming, especially when your team is juggling manual tracking, del ...

Let’s face it: working on the administrative side of IT can involve a lot of tedious, repetitive tasks. Manually configuring user accounts, troubleshooting the same issues over and over, generating ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Harvey Hu is Founder & CTO at General Agency, building state-of-the-art AI agents to automate complex web workflows. Duolingo’s CEO recently emailed employees announcing the company will go “AI First.

The compliance work behind customer onboarding at fintechs, including KYC checks, document verification, and sanctions ...

AI agents will soon be everywhere, automating complex business processes and taking care of mundane tasks for workers — at least that’s the claim of various software vendors that are quickly adding ...

How much time do you spend writing statements of work? At some point, the impact on productivity becomes inevitable. Every project begins with formalities: documenting agreements, timelines, and ...

The automation tech leaders building the systems that are enabling much of today’s AI-powered workflows describe how the markets are shifting as organizations and individuals learn how to implement AI ...