Online classes are moving quickly to teach people how to use chatbots at work.

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

The Arcadia Unified school district in California was already building a basic chatbot specifically for staff use at least four years before ChatGPT became the hottest AI tool on the market, recalled ...