Does your business need both voice AI and conversational AI? The answer depends on your use case requirements.

Customer expectations don’t end when business hours do, which is why delivering a fast, always-on customer experience (CX) ...

We call it a conversation because that's what it feels like. But a chatbot can't be changed by you, or ever need you, and ...

Taught to sound like a candidate, bots are engaging voters with personalized text messages making AI-generated texting ...

Nobody set out to date an AI. That is one of the more striking things a new study found. Among 17 people interviewed about ...

OpenAI launched ChatGPT Work, a new AI agent that connects to email, Slack, calendars and GitHub to automate work tasks ahead ...

Get the orchestration layer right, and the move from chat to voice becomes an extension of an asset you’ve already built.

Microdramas have taken the internet by storm, and the previously embattled Character.ai wants a slice of that cake. Microdramas are the telenovelas of the social media age. They are drama-filled and ...

A student can simply copy and paste a prompt into a chatbot and receive a polished paragraph, a five-paragraph essay, a lab summary or a reading response almost instantly. Teachers may then be left ...

Talkspace reports that while ChatGPT can provide general relationship advice and support for communication, it isn't a ...

The firm will announce Thursday that it has created a number of AI-driven animated microdramas for its app, hiring Hollywood ...

OpenAI is rolling out a GPT-Live voice mode upgrade for ChatGPT. The new feature promises improved responses and more natural ...