Coral Expeditions has added cruisePAL’s central reservation system (CRS) and customer relationship management (CRM) module to ...

Morgan Stanley Technology, Media & Telecom Conference 2026 March 4, 2026 11:30 AM ESTCompany ParticipantsDennis Woodside - ...

Zach Stauber’s day begins before the first customer support ticket even lands in the queue. Stauber, a support agent manager at Salesforce, a global company that provides businesses with a customer ...

I began this year by publishing a column entitled “Happy New Epoch,” because we started entering one midway through 2025 and it has only been accelerating since. It’s the agentic epoch -- not just for ...

A few years ago, I used to believe that flashy ads and crazy discounts were the magic pills to grow a business. And to some extent, they worked. People clicked, bought and left. But the ROI didn’t ...

Instron (Norwood, Mass., U.S.), a global manufacturer of testing equipment for the materials and structural testing markets, has launched a new iteration of its Bluehill Central software platform. It ...

LONDON, July 17 (Reuters) - Ocado (OCDO.L), opens new tab, the British online supermarket and technology group, is confident its U.S. grocery partner Kroger (KR.N), opens new tab will opt to grow its ...

New AI-powered anomaly detection and in-memory processing capabilities in the Oracle Utilities Customer Platform are helping deliver fast, accurate meter data management (MDM) and streamlining utility ...

As institutions grow and academic programs change, keeping course catalogs and approval workflows in sync has become increasingly complicated. For higher education administrators, manual processes ...