NEW JERSEY (PIX11) — New Jersey Governor-elect Mikie Sherill is looking to build a brand new team to help with the transition of power, and she’s calling on passionate workers from across the state to ...

The Atlanta Braves have reached an agreement for a new manager and it's former player Walt Weiss, the team announced Monday. Weiss replaces the retiring Brian Snitker in the Braves' dugout. Weiss, 61, ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

Let’s play a game. You’re Zombie Connie Mack. Let’s assume, for the sake of this exercise, that your nearly 70 years in the afterlife has given you an innate grasp of modern analytics, air travel, ...

If you want to earn cash back on everyday purchases like groceries, streaming subscriptions, and at the gas pump, American Express's Blue Cash Preferred is a great option. This cashback card earns you ...

OpenAI CEO Sam Altman may have just threatened the customer service industry. Altman has said that he is “confident” that AI will first replace customer service jobs as it changes the job market.

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Add Yahoo as a preferred source to see more of our stories on Google. Sam Altman said AI will take customer service jobs first, and programmers may be next. Altman warned that AI will compress ...

Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount. Benioff revealed the ...

“The customer is always right” — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who’s just counting down the ...

It's no secret that artificial intelligence has changed the way people find information, talk to their peers and even plan their weekly to-do lists. The technology also has the power to change your ...

The IRS is trying to hire thousands of customer service employees, after raising concerns it won’t have enough staff to keep up with taxpayer phone calls next filing season. The agency is looking to ...