Powerful artificial intelligence agents are game changers for businesses that want to cost-effectively step up customer ...

When it comes to customer service and customer experience (CX), the emergence of AI has made quite an impact in the contact ...

A customer service specialist is expanding its operations in Seaham following a series of contract wins. ResQ, one of the ...

Seaham based contact centre ResQ has announced it is creating up to 200 new jobs in the town after securing new “major ...

SPANISH FORT, AL – November 21, 2025 – PRESSADVANTAGE – Mallard Air Heating & Cooling has been recognized as one of the Best HVAC Sales & Service Companies in Alabama for 2025 by Guide to Alabama, ...

The best POS system will vary based on your needs and the customer experience you want to provide. Here are 15 important features to look for.

Discover the top 12 aerial equipment rental companies redefining industry standards with innovation, safety, and ...

The Transport Committee’s latest evidence session on taxi and private hire licensing produced some of the clearest public ...

Minneapolis 311 and the Service Centers are closed for a one-day training to improve the customer service experience.

The acclaimed television series will spotlight how Samsung is redefining customer care through advanced training programs, cutting-edge solutions, and a people-first approach.

DoorDash said it is the victim of a data breach that exposed the names, email addresses and phone numbers of some customers, ...

TLC Plumbing Heating Cooling Electrical, an Albuquerque-based service provider operating since 1987, is reporting a continued pattern of positive customer feedback across its plumbing, heating, ...