Powerful artificial intelligence agents are game changers for businesses that want to cost-effectively step up customer ...

When it comes to customer service and customer experience (CX), the emergence of AI has made quite an impact in the contact ...

A customer service specialist is expanding its operations in Seaham following a series of contract wins. ResQ, one of the ...

Seaham based contact centre ResQ has announced it is creating up to 200 new jobs in the town after securing new “major ...

With more smartphone users valuing fast, efficient, convenient, and personalized after-sales services, OPPO is introducing dedicated One-on-One Support for Find X9 series users in select countries and ...

SPANISH FORT, AL – November 21, 2025 – PRESSADVANTAGE – Mallard Air Heating & Cooling has been recognized as one of the Best HVAC Sales & Service Companies in Alabama for 2025 by Guide to Alabama, ...

Despite that, contractors spent nearly $189,000 during the 2023 to 2024 fiscal year, and have already charged $128,000 so far ...

WestJet’s plans to transfer hundreds of its Calgary-based call centre jobs to El Salvador is a betrayal of Canadian workers, ...

A federal judge said he is expecting to decide by Nov. 18 on whether a proposed water rate increase in Jackson will be ...

It isn't just hype – learn how security integrators are already using it to handle service requests, reduce truck rolls, and ...

Young didn't have any college offers in high school. But he worked hard, met the right coaches and later became a third-round ...

Explore the most popular single sign-on (SSO) options available today. Learn about SAML, OIDC, and other SSO methods to secure your enterprise applications.