Abstract: Extreme weather such as heatwaves increases the probability of power system supply shortages, thus necessitating enhanced customer flexibility in instances of limited generation-side ...

The Secret Service has placed an agent on administrative leave after an undercover video showed him discussing sensitive parts of his duties, NewsNation’s Kevin Bohn reported Tuesday. The Secret ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

LOS ANGELES (CNS) -- Two women from Colombia suspected of creating a fake profile on a cleaning app, gaining access to residences in the San Fernando Valley and burglarizing them, have been taken into ...

If you want to earn cash back on everyday purchases like groceries, streaming subscriptions, and at the gas pump, American Express's Blue Cash Preferred is a great option. This cashback card earns you ...

September 25, 2025 Add as a preferred source on Google Add as a preferred source on Google Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

“The customer is always right” — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who’s just counting down the ...

Customer retention strategies separate market leaders from the rest in American banking. These institutions have built sustainable competitive advantages through deliberate investments in customer ...

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...

Israeli Ambassador to the United States Yechiel Leiter said the goal in the war against Iran is not to contain it but to win it, as the two countries continue to exchange strikes for a third day.

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...