Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

The UK Information Commissioner’s Office (ICO) issued guidance on content moderation technologies and processes for the first time (the Guidance). In its press release on 16 February 2024, the ICO ...

Now, she’s vice president of trust and safety at WebPurify, a content moderation service provider that works with businesses to help ensure the content people post on their sites follows the rules.

Governments worldwide are increasingly leveraging AI technology for content moderation, aiming to manage the vast amounts of information circulating online. While AI’s efficiency in identifying ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Alex Popken was a longtime trust and safety ...

Meta did not want to mistakenly penalize top brands and risk advertising dollars, so it designated some advertisers as exempt from its content-moderation process to prevent its multibillion-dollar ad ...

Whether from the White House or a neighbor in your Facebook community group, a request to remove a Facebook post can prompt accusations of censorship or misinformation, or even become a meme. But does ...

Periodically, the worlds of advertising and partisan politics collide. An impassioned and often politicized debate has taken center stage around the value of walled garden content moderation. There ...

As Congress has largely stayed at a standstill over internet policy, the Supreme Court will hear arguments Monday in cases that could shake up a broad swath of the online landscape and define how ...

The Supreme Court sent back to lower courts Monday two challenges to Florida and Texas laws regulating social media platforms, deciding that the judges had to better define the stakes of free-speech ...