The UK's biggest broadband suppliers have been named and shamed by regulator Ofcom. And this latest report makes grim reading ...

It was the worst experience of my life. We went from a three-bedroom house to a motor home,” said Cassie Hoberecht. These are just some of the sentiments shared by Hoberecht, who reached out to the ...

The integration of AI has led to a remarkable reduction in grievance resolution times. In 2024, the average disposal time for ...

The National Consumer Helpline, powered by AI, is enhancing the speed of resolving consumer grievances, particularly in the ...

The National Consumer Helpline (NCH) has significantly increased consumer complaint volumes by leveraging artificial ...

The Federal Trade Commission filed 2 Robinson-Patman suits at the end of the Biden Administration. RPA suits penalize ...

Of the total, around 3,534 complaints, or 35 percent were consumer fraud, these include non-delivery of goods or services and fake advertisements. Other types of complaints were unsolicited ...

We explain everything you need to know to effectively complain to BT It is can be a frustrating experience to reach BT with a customer complaint, and even more taxing actually getting your ...

Harvard University entered into an agreement with the Department of Education after the organization accused the university of failing to respond accordingly to harassment incidents against its ...

Reading reviews will allow you to determine if there is a pattern of behavior that demonstrates poor customer experience. While no company is going to be perfect, seeing how they resolve customer ...

Stock market today: Nasdaq hits record high as major earnings from big tech loom By Investing.com - Oct 29, 2024 30 Investing.com -- The Nasdaq closed at record highs Tuesday, shrugging off mixed ...

The Consumer Ombudsman deals with complaints about home maintenance and improvement, but you can also visit the Ombudsman Association to find another home-improvement related one. Which? Trusted ...