The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

New technology combines Data Axle's proprietary data and AI-driven identity resolution to unlock deeper insights and scalable audience activation DALLAS, May 13, 2025 /PRNewswire/ -- Today, Data Axle, ...

The reason agentic AI is perceived as a threat to SaaS and not traditional apps is that traditional apps have all but ...

HR chiefs are boosting productivity by rolling out AI agents to handle the grunt work ('cognitive download'), but they're ...

Intuit, a global financial technology company, specializes in business management software, tax preparation, and accounting.

Salesforce (NYSE:CRM) recently announced the creation of a network of certified life sciences partners to assist in migrating ...

Businesses are constantly seeking smarter, faster, cost effective and more personalized ways to connect with customers, ...

AI consulting serves as a key resource for businesses tackling complex technological challenges that demand immediate action.

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Agents can understand a customer’s intent and instantly pull from Adobe, Salesforce ... Barriers, AI, Personalization and the Future of Digital Marketing Strategies to transform digital engagement and ...