Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Striking the human-agent balance is going to be a goal for enterprises everywhere in the coming ...

Tech companies that are cutting jobs and leaning more on artificial intelligence are also disrupting themselves.

Intel, Microsoft, Amazon, HPE, Meta, and NetApp were among the top companies in terms of tech layoffs in the first half of ...

The message is loud and clear: quickly adapt to new technologies, will be critical for survival in the evolving industry. It is, as it has always been, all about survival of the fittest.

The growing use of AI agents isn’t limited to technical teams. While developers were an early audience, Cyata quickly ...

Although ServiceNow holds agreements with multiple cloud providers, it has chosen not to disclose the specifics of each ...

Trzepacz to drive culture and global workforce strategy amid continued growth. SAN FRANCISCO, July 29, 2025--(BUSINESS WIRE)- ...

TCS's layoff of 12,000 employees signals a major shift in India's IT sector. As traditional models falter, AI, automation, ...

GAAP revenue beat estimates by 1.2%, rising to $5.25 billion, up 8.1% from the prior year. Non-GAAP EPS exceeded targets at $1.31, a 12% year-over-year increase. Bookings reached $27.8 billion for the ...

News from the week beginning 21st July includes items from @CybageSoftware, @Ultimo,@RSystems, @Zoho, @NetSuite, ...

At its high-profile "Auto Day" event here, US semiconductor giant Qualcomm laid out a vision for the future of mobility, ...