The global customer relationship management (CRM) market hit $112 billion in 2025—billions in software licensing, billions more in implementation services, ...

Salesforce's senior VP of business technology said he tries to teach his kids resilience, and it's a skill is important for ...

Salesforce tells us that a “critical orchestration and governance gap” is emerging as enterprises race to deploy AI agents everywhere. While adoption is high, the infrastructure supporting it needs to ...

Cognizant’s BPO business is expected to grow for decades despite the rise of AI because of need to modernize legacy processes and operations, Kumar said.

This implementation reflects Pavan Palleti’s broader architectural approach—combining platform-native capabilities, event-driven design, and security-first thinking.

Paired with its recent OpenAI partnership, the deal highlights ServiceNow’s creation of a model-agnostic architecture for ...

What every tech marketer can learn from Salesforce.

We will be the last generation to work with all-human workforces, writes Linda Saunders, country manager and senior director solution engineering Africa at Salesforce. This is not a provocative ...

(GLOBE NEWSWIRE) -- eGain Corporation, a leading provider of AI-powered knowledge management and customer experience solutions, today announced Solve 26 London, a premier conference exploring how ...

SAN FRANCISCO, Calif., Jan. 8, 2026 /PRNewswire/ - OSF Digital, a leading Salesforce-only consulting and services company, announced it has been named a Major Player in the IDC MarketScape: Worldwide ...

Enxoo, a Salesforce systems integrator specialising in digital transformation, has announced a strategic investment in the UK with the acquisition of Cloud Jungle, a UK-based Salesforce consultancy.