An indicator is a claim, not a fact — and the advisory covering your own network is the one you can least afford to accept ...

The smart TV or streaming box sitting in your living room may have spent the past several years quietly renting your home internet connection to hackers, password-spraying crews, and government ...

Google says it observed cybercriminal and espionage groups using NetNut's residential proxies, which can route traffic ...

Alongside data removals, Kanary offers niche but useful features to combat issues like reputation abuse and doxxing. It's ...

This is concerning the poor customer service by The Plain Dealer and my newspaper carrier. Years ago, a customer could request where the paper would be left. I have repeatedly asked to have the paper ...

We asked people in the US about their customer service battles and hundreds responded on the financial and emotional costs Guardian readers from across the US wrote in to tell us about their battles ...

Guardian readers from across the US wrote in to tell us about their battles with big companies, and the time, expense and emotional toll exacted by businesses they say are prioritizing the bottom line ...

DEAR ABBY: Would you please do a much-needed public service for those of us who have a service dog? Service dogs are trained to perform specific tasks for their handlers. Tasks can include smelling ...

Thank you for signing up! Did you know with a Digital Subscription to The Star, you can get unlimited access to the website including our premium content, as well as benefiting from fewer ads, loyalty ...

William Ottens, who runs the popular blog Librarian Problems, has worked across many library departments and amassed many tales from the field. This collection of essays offers realistic snapshots of ...

Last November, Estella, a woman in The Bronx, didn’t have any heat in her apartment. Winter had just begun and she was cold, but she didn’t know what to do about it. Then she got a postcard from The ...