Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million ...

Verizon is offering a credit to "provide relief" to those impacted by a seven-hour service interruption. The company announced that a $20 account credit would appear on the myVerizon app, and that ...

On Wednesday, at least 2.3 million Verizon customers lost service for up to 10 hours. The company apologized, blamed the problem on a software update, and said it had restored service to everyone by ...

Some questions remain about the cause of the hours-long Verizon outage that impacted cell service for over a million customers on Jan. 14. Service was totally restored after 10 p.m. ET on Wednesday, ...

Cellular provider Verizon is giving a billing credit to customers affected by the network disruption on Wednesday that left some around the country without the ability to use the cellular provider's ...

Verizon customers will get a $20 credit after the nationwide outage Jan. 14. Here's how to get your Verizon credit. It's now official: Verizon customers will get a $20 credit after the nationwide ...

Add Yahoo as a preferred source to see more of our stories on Google. There’s still an ongoing investigation around the cause of the disruption, but Verizon is moving forward with a pledge to offer a ...

Federal and local officials investigating Verizon’s massive outage are increasingly pointing to a suspected server failure in New Jersey as the company definitively ruled out a cyberattack. The ...

"This was a software issue, and we are conducting a full review of what happened. As of now, there is no indication that this was a cybersecurity issue," the company said in a statement sent to ...

Verizon mobile customers up and down the East Coast reported service disruptions on Jan. 14. Credit: Justin Sullivan/Getty Images UPDATE: Jan. 14, 2026, 11:28 p.m. EST Verizon states that the outage ...

Add Yahoo as a preferred source to see more of our stories on Google. Verizon said Wednesday night an outage had been resolved after customers across the U.S. reported service outages, with many ...

Yesterday, customers of Verizon Communications across the country picked up their phones only to discover that they had no service. Calls, texts, and the internet simply didn’t work. Verizon now says ...