Conventional wisdom is that waiting in a queue online or in a physical line involves a certain cost for people and ...

Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

You no longer need an Amazon device to summon Alexa since the AI assistant will be available on the Alexa.com website. Amazon will roll out the web client to its Alexa+ Early Access customers first, ...

Amazon says expanding Alexa further beyond the home will be a big focus in 2026. (Amazon Image) Amazon is expanding its consumer AI ecosystem beyond the smart speaker — bringing Alexa+ to the web, ...

Microsoft’s latest security patches have created a nightmare scenario for IT administrators worldwide, with critical message queuing systems failing across enterprise environments. The December 2025 ...

The latest experiment emerging out of Google Labs is Disco, which is the company's AI-driven approach to web browsing. The first feature for Disco is called GenTabs, built on Google's Gemini 3 model.

Back in October, Google said Fi Wireless would “update web calls and messages.” This works by introducing a new Google Fi Web Calls page, while RCS is now handled by Google Messages for web.

Microsoft expanded its browser-based development tooling with recent updates to VS Code for the Web -- Azure, introducing faster entry points for moving AI-generated code into an editable, ...

The web-based App Store browser Apple introduced Tuesday had some rookie mistakes in its implementation, which has led to the front-end source code getting published on GitHub. The result is a set of ...