Olivia Henderson was arrested on November 10, following the incident which occurred on October 12. She is facing two charges.

The customer demanded to speak to the owner's manager. The owner told her that she doesn't have a manager because she owns ...

Women describe horrifying conditions inside heavily-guarded centers where they were forced to con victims in romance scams and more. Hanako Montgomery travels to a scam compound that held over 5,000 ...

When going to a fast food chain, people often have their favorite order that they want to get every time. What would you do if a customer demanded a sandwich that your location didn’t happen to offer?

MISSOULA, Montana -- A restaurant worker is out of a job after she was caught on camera spitting in a customer's food. The incident happened in front of the customers during a late-night argument at a ...

When you work in retail, you often have issues where the cash register doesn’t have the most up to date sale information, so someone has to override a price. When the worker in this story had a ...

An argument between the customer and the workers escalated into gunfire at a store in Jamaica, Queens, police said.

Amazon.com Inc.’s Ring division has ordered hundreds of customer service workers to relocate to central hubs in the US and UK ...

People who work in customer service have surely dealt or will deal with rude and unpleasantly rough customers. Although not every customer acts in this manner, people should consider the hardships of ...

Police said the suspect also threatened a customer and fought with officers before he was detained. MONTVILLE, Conn — A ...

Target is hoping a new policy, that requires workers to smile at customers who come within 10 feet of them, will help the company boost sales heading into the holidays.