Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed ...

Customer relationship management consultants provide independent advice on solutions for managing customer service and customer relationships. Their aim is to help clients improve customer ...

That’s even as 42 percent of them are feeling less financially secure than a year ago. DISCOVER: How customer relationship management tech can help your organization grow. Many businesses are ...

That’s why companies so often turn to integrated customer relationship management (CRM) systems to centralize other systems, databases and information streams. What Is CRM Integration?

FARGO, N.D., Feb. 25, 2002 — Microsoft Corp. today announced it will deliver Microsoft® Customer Relationship Management (CRM), the first Microsoft business solution built on .NET, later this year.