From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Today's consumers look for brands that genuinely align with their values and demonstrate an understanding of their needs.

NYSEG says investments in training, staffing, and smart technology have significantly improved customer service, according to ...

You can reach Expedia's customer service by calling their toll-free number, using the live chat 855 542-9255 feature on their ...

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

Welcome to Just Rolled In! For today's episode, we have some customer states photos and videos from all around the web and ...

AI can reduce costs — but done wrong, it alienates customers. See how forward-thinking brands are blending automation with ...

Please wait for the next available AI representative, your call is important to us.

Law Roach revealed that an employee at The Dominick Hotel helped him remove his $4,500 Christian Louboutin cowboy boots when they got stuck on his feet. Watch the video here.

The North Carolina Department of Revenue announced that Professional Mail Services Inc., has unexpectedly ceased operations ...

Malaysia Airlines urges the public to only interact with verified official Facebook and Twitter accounts (look for the blue ...