The error came down to scheduling: Hulu gave the Oscars a set ending time of 10:32PM. That’s exactly when viewers started getting kicked out of the stream. But as usual, several acceptance speeches ran long on Sunday night, and Hulu’s chosen cutoff time didn’t allow enough wiggle room for an often-unpredictable broadcast.

Academy Awards saw drew 18.07M viewers across ABC and Hulu on Sunday night, per Disney. Likely not the number that the Mouse House was hoping for, considering it’s a bit of a decline over the past two years.

Hulu was hit with major technical difficulties during the Oscars, with more than 34,000 users reporting the site was down within the ceremony's first hour.