There is a lot of excitement in local government about AI, automation and predictive insight. Understandably so.

major departments spend as much as 75 to 80% of their technology budgets on upkeep rather than modernisation, with estates ...

The UK’s AI ambition is significant. But ambition without preparation will not be enough. The question is not whether AI will ...

The regulator’s limited grasp of AI shapes how fast, and how well, you can adopt it. Whether you like it or not.

That question has two answers. The obvious one is a defence answer, and most of the coverage so far has focused there. The more interesting one, that I want to address, is what the DIP tells us about ...

Working with NSPCC’s Childline service has opened my eyes to a challenge that is all too common in public services and the charity sector: how to help dedicated staff and volunteers spend more time ...

Written by Professor Alan Brown, Professor in Digital Economy, Exeter Business School I’m old enough to remember all this from the first time around. Even then, in my days as a computer science ...

Artificial Intelligence (AI) is transforming various industries, and healthcare is no exception. One of the most promising areas of AI implementation is in Continuing Healthcare (CHC), where it plays ...

Last month we marked Neurodiversity Week, sparking a conversation about the Artificial Intelligence (AI) and concerns regarding bias. Amidst these discussions, the focus turns to how AI holds ...

As the biggest public service department in the UK, DWP Digital are driven to use technological solutions to better serve their 20 million claimants and customers each year. DWP Digital’s use of ...

Data. Where would we be without it? Data is, after all, the backbone of every organisation. As we continue to build and enhance technology for operational tasks, our need for data is only going to ...

Written by Sarah Peña, Head of Emerging Technology and Business Improvement, Swindon Borough Council The United Kingdom (UK) has a strong track record of impactful innovation. Our public services need ...