This article covers three practical approaches for studying agentic AI when the system’s behavior is a moving target. Trust ...

Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com User Experience Professionals Association ...

Mental health care AI systems are failing to identify distress signals because the signals do not fit Western clinical ...

Most healthcare workers operate across a fragmented digital landscape: different logins, interfaces, and data sources that ...

Explore accessibility, adaptive UX, and the hybrid intelligence model to understand how organizations are building scalable, ...

A Framework for Designing AI-Driven Products discusses a practical, strategic guide for designers and researchers creating AI ...

A DoGo map is a lightweight tool that provides an overview of the information architecture (IA) of a website or system. By blending a site map with a flowchart, a DoGo map creates an efficient way for ...

Figure 1. There’s much more to the user experience of a library than navigating the stacks. (Credit: Mauricio Lazo/UH Libraries) Libraries may not be the first thing that comes to mind when thinking ...

Imagine it’s 7:00 a.m. Your phone, lying quietly on your bedside table, suddenly lights up, and your alarm rings. You sit up, turn off the alarm, and pick up your phone. Before you fully awaken or ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

In Asian countries, especially in Southeast Asia, user experience or UX until relatively recently has been thought to be just focused on the look and feel of an interface. Not only did the majority of ...

Recently, I worked with a health insurance company to build a custom solution for care managers. Our key stakeholder (product owner) at the company had a nursing background and was excited to work ...