Dealer aftersales departments have always played a vital role in customer retention and profitability, but they are now facing a new set of challenges that extend far beyond servicing and repairs.

Glencallum has said pay transparency rules across Europe could change how aftermarket businesses attract, assess and retain ...

JLR has partnered with Digital Charging Solutions to give Range Rover, Defender, Discovery and Jaguar plug-in hybrid and electric vehicle clients access to more than 1m public chargers across Europe ...

CarGurus, an automotive marketplace in the UK for shopping and buying used vehicles, launched Discover, an AI car-shopping experience, to mark its 10th anniversary in the UK. Discover is a ...

Nissan has celebrated passing 100,000 UK electric vehicle (EV) sales, 15 years after the first customer Leaf was delivered. The milestone car was a Micra, delivered by Chorley Nissan in Lancashire.

The Subaru Uncharted electric vehicle (EV) has made its UK dynamic debut, appearing as the official safety car for WorldSBK. The Uncharted was the safety car at the FIM World Superbike Championship ...

It is located on Woodcock Industrial Estate and held a trade breakfast held to mark the opening. Motor factor Jaycar Car Parts has opened a branch in Warminster, Wiltshire, providing parts for both ...

Brego’s latest Car Market Insight Report found pre-registered advert volumes rose 10.8% in June, as OEMs and retailers pushed to meet half-year targets. Pre-registration activity increased sharply in ...

Lithia UK is marking the 80th anniversary of parent company Lithia & Driveway as the group continues to expand its UK retail network. Lithia UK is marking the 80th anniversary of parent company Lithia ...

Vertu has launched its first Omoda and Jaecoo dealership in Burton, offering the full SUV range from both brands following a ...

Moneypenny research has found a gap between how automotive businesses rate their customer service and how consumers experience it, with response speed emerging as a key factor in winning enquiries.