More than half a million social security recipients will soon need to choose another way to receive their benefits.

Earlier this week, NPR reported that some callers were being redirected to staff members without the authority to handle their cases.

The Social Security Administration has implemented a nationwide system update aimed at improving customer service for callers ...

The Administration will phase out paper benefit checks by Sept. 30, transitioning beneficiaries to direct deposit and Direct ...

Social Security plays a crucial role in the lives of over 60 million Americans who rely on consistent benefit payments for ...

The Social Security Administration (SSA) is preparing a set of updates for 2025 that are expected to affect over 72 million ...

In regulatory filings made earlier this month, SSA had estimated that the planned requirements would result in over three ...

There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

Starting September 30, 2025, the SSA will stop issuing paper checks for those who still receive their benefits this way.

The agency did not have defined procedures to review nearly $2 billion in IT investments in fiscal 2024, a fact the GAO ...

State legislation that would limit the number of terms that Steamship Authority board members can serve has received mixed ...