The new report analyzed UPS’ first quarter revenue — $21.5 billion, down from $21.7 billion last year — and outlined the intent to “reduce our operational workforce” in 2025. UPS expects to eliminate 20,000 positions over the course of this year, and shutter 73 “leased and owned” buildings by the end of June.

UPS announced it's cutting around 20,000 jobs in 2025 due to President Donald Trump's looming tariffs and expected lower Amazon shipments.

The former customer service center on Summer Street is closing permanently and job cuts will begin on May 23. In a WARN Act notice to the city dated March 21, UPS said 62 part-time hourly employees will lose their jobs. The company said it will offer work to affected employees in other positions where possible.