Booking.com refused to honor a 24-hour cancellation policy. I canceled 30 minutes after booking, contacted support immediately, and was ignored despite multiple follow-ups.

2 days ago · Booking.com provides an online platform for arranging travel. Offering flights, accommodations, car rentals and travel experiences, the site provides a one-stop shop for trip …

Sep 1, 2013 · Booking.com has a rating of 1.2 stars from 4,273 reviews, indicating that most customers are generally dissatisfied with their purchases.

Aug 26, 2025 · Booking.com has an appealing landing page and easy to use website, but its search result pages can get a little cluttered with messages and tooltips. Its customer support …

Jun 25, 2025 · But how reliable are they, really? Before you plan your next adventure based on Booking.com’s crowd-sourced wisdom, buckle up. Here’s an inside look (peppered with real …

The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property. When guests stay at the property, they …

Dec 23, 2025 · Earlier this year, consumer watchdog Which? released a comprehensive report uncovering myriad scams and security issues on Booking.com.

I've been using Booking.com for 10 years and generally had good service without any issues. I have noticed that they are very clever in listing reviews for a property and show the best ones …

You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already …

Another person’s booking appeared in my account, a clear and alarming data protection failure, and despite raising this concern, Booking.com chose to ignore it entirely.