Steps to redeem a software download code in the Nintendo eShop for Nintendo Switch 2 or Nintendo Switch.

The information in this article can help you when you have purchased a Nintendo Switch 2 or Nintendo Switch console bundle that includes a full game download.

Help when: A software download code is lost or missing. A Nintendo eShop card Nintendo eShop Cards are prepaid cards purchased through retailers that include a code, usually on a scratch …

Steps for when your prepaid card code is lost or missing and the card itself does not have a scratch-off area.

Steps for situations where a game download code from a retailer, prepaid card, or bundle insert is not working or cannot be read (scratched, damaged, illegible, etc.). Nintendo Switch 2 and …

Steps to help you when the retailer receipt with your download code on it is lost, missing, stolen, or misplaced.

Steps for situations where a game download code from a retailer, prepaid card, or bundle insert is not working or cannot be read (scratched, damaged, illegible, etc.).

The download code is a 16-digit code that is printed on the receipt you received when you made the purchase. If the download code was included in a hardware bundle, it will be located on an …

The download will begin automatically, and you can check the download status on the HOME Menu. How to use My Nintendo Gold Points towards the purchase Enter the number of My …

Download Code Is Lost or Missing What to do Choose how you purchased your download code. Nintendo eShop Card Check the back of your Nintendo eShop card for a scratch-off code …