Help, I’ve fallen and I can’t get up! After obtaining the location of your emergency, you will be asked if the person who has fallen needs medical attention, or if they simply need help up. This helps us to determine if we need to send just the fire department, or if we need to also send an ambulance. If it’s determined that an ambulance is needed, our dispatchers will ask a series of scripted questions to help the paramedics before they arrive on scene. 🚑 🚒 #911 #911dispatcher #911whatsyourem